Pairs coaching was a new experience. As the sessions progressed, we grew in confidence to really challenge what each other thought and believed about work issues. It’s crucial that you really feel safe in the coaching environment because issues are raised that normally would be hard to talk about. One of the unexpected outcomes has been that we have got better at regular feedback with each other but also with our wider teams. That feedback includes praise as well!

It was a very interesting experience having such immediate feedback on what the coaches observed. It highlighted the subtleties of how people interact with each other.  I feel our working relationship has really matured as a result of the pairs coaching  and allowed us to grow into the roles perhaps faster than we would have otherwise.

Chief Operating Officer

NHS Bath & North East Somerset CCG

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